It's Okay Duck Designs
Original designs- screen print transfers
All orders of $50 or more get FREE SHIPPING
Policies
Contact Information
If you need any assistance, you can reach us by email at itsokayduck@gmail.com. You can also contact us on our Facebook page.
Turn Around Time
We ship out orders every day. All Ready to Ship items ship within 48 hrs. Pre-orders ship 6-9 business days starting the following Monday after close not including holidays. If you combine ready to ship and pre-orders, they will be held and shipped out together. If you need changes made to your order before it has been processed, please email us at its@gmail.com with the needed changes.
Shipping Information
We package all transfers in a poly bag and then in a rigid mailer. We ship daily through the USPS. At this time, we only ship inside the United States. We offer first class mail, first class package, parcel select ground along with priority mail. After shipping labels are created, you will receive a email with tracking information. Priority mail does comes insured at no additional costs. If you have any problems with shipments after they have left our care, you will need to contact the USPS directly with your tracking numbers but we are willing to help you any way possible.
Returns/Exchanges
Due to the sensitivity of the screen prints, we do not allow returns or exchanges. If there are any errors on our part, we will ship you replacement prints but will not accept incoming packages.
About Us
Nicole Avena
Store Owner
Hello!
My name is Nicole and I love design. I cannot wait to show you what I can do. I am a mom at home with two sweet kids. My favorite activity to do with my kids is sidewalk chalk. I even use it a preliminary design phase for my work!
My company name comes from my son. He has autism and did not speak until he was older than normal. His favorite show has a duck character and one of his very first phrases was "It's okay duck!" He would say this when he was upset to calm himself down. I have always found it to be so cute and endearing. I wanted my kids to be a part of this company. I love seeing the name and remembering how much I cherish my boys.
